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Terms of Service

The agreement between you and the company that runs Clickflox. It explains what we do, what you are responsible for, and how billing works.

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In short

  • Clickflox proposes changes. You approve them, or set the limits within which it may act.
  • You are responsible for your ads and for following each platform’s rules.
  • You pay for a plan and for credits. We never take a percentage of your ad spend; platforms bill you directly for ads.
  • You own your content and data. We use it only to run Clickflox for you.
  • Cancel any time. Your plan runs to the end of the period you have paid for.

01About these terms

These terms are an agreement between you and Kenoxis Technologies Private Limited (“Clickflox”, “we”, “us”). They apply when you use the Clickflox website, app, hosted lead forms or API (together, “Clickflox”). Our Privacy Policy and Cancellation and Refund Policy are part of them.

Clickflox is for business use, and you must be at least 18 to use it. If you use Clickflox for a business or agency, you accept these terms on its behalf and confirm that you’re allowed to. If you don’t agree with them, please don’t use Clickflox.

02Your account

  • Give us accurate details and keep them up to date.
  • Keep your password safe. You’re responsible for what happens in your account.
  • The account owner decides who joins the account and what they can do. Owners and admins can manage everything; an agency’s clients can see and approve only the workspaces shared with them.
  • Tell us straight away if you think someone else has got into your account.

03What Clickflox does

Clickflox reads your website, researches and plans campaigns, writes and designs ads, publishes them to ad platforms or prepares export packs you can import yourself, collects leads, and reports and improves results.

Some features are in early access and may change. Sandbox results are simulated practice data, labelled as such; they are not real ad results. We may add, change or remove features. If we remove a paid feature you rely on, we’ll tell you in advance.

04You stay in control

AI agents in Clickflox propose changes. Rules you set decide what may run: autonomy levels, spend caps, quiet hours and the emergency stop. By default, nothing reaches an ad platform until you approve it. If you raise an autonomy level, you allow Clickflox to make that kind of change without asking each time, within your limits.

You are responsible for:

  • the ads you approve or allow Clickflox to run, including their words, images, claims, targeting and landing pages;
  • following the law and each platform’s advertising policies, including the rules for special ad categories such as housing, jobs, credit and politics;
  • checking generated content before it goes live. Clickflox checks claims against your website, but it can’t catch every mistake.

Clickflox’s checks and limits help you avoid mistakes. They don’t guarantee results, or that a platform will approve your ads.

05Ad platforms and other services

Your ad accounts stay yours. You connect them through each platform’s official sign-in, and you can disconnect them at any time. While they are connected, you allow Clickflox to act in them within the permissions you grant and the settings you choose. Clickflox uses only official platform APIs.

Ad platforms bill you directly for ad spend. We don’t control their billing, ad reviews or delivery, and a platform may spend more than a daily budget on some days, as its own rules allow.

Google, Meta, Microsoft, WhatsApp, our payment providers and AI providers have their own terms, and you must follow the ones that apply to you. We’re not responsible for their services or decisions, such as rejecting an ad or restricting an account.

06Plans, credits and payment

  • Advertisers use Clickflox on a paid plan; publishers join free. Prices are on our pricing page. They exclude GST and other taxes, which we add where the law requires.
  • Paid plans renew automatically at the end of each billing period, monthly or yearly, until you cancel. We charge the payment method you gave us.
  • Credits pay for AI and creative work, such as research, images and video. 1 credit is worth $0.01 or ₹1. Clickflox shows the credit cost before an action runs.
  • Each plan includes credits every billing month. Unused credits stay in your account while it is open. Credits you buy in packs don’t expire while your account is open.
  • Credits are reserved when work starts and charged only when it succeeds. If the work fails, for example because a render or an AI request fails, the credits go back to your balance automatically.
  • Monitoring, reporting, approvals and protective actions, such as pausing a campaign, never use credits.
  • We never charge a percentage of your ad spend.
  • Credits have no cash value. They can’t be moved to another account or exchanged for money.
  • Payments are processed by Stripe or Razorpay. If we can’t collect a payment, we may pause your plan until it’s paid.
  • We may change our prices. We’ll tell you at least 30 days before a change affects you, and it applies from your next billing period. Introductory prices may change before general availability.

Cancellations and refunds follow our Cancellation and Refund Policy.

07Your content

You own what you bring to Clickflox and what Clickflox makes for you: your website content, brand facts, plans, ads, images, videos, leads and reports. You give us permission to use it only to run Clickflox for you, for example to read your website, create ads and publish the campaigns you approve.

You confirm that you have the rights to what you add, including the website you ask us to read and its logos, photos and claims, and that your ads don’t infringe anyone else’s rights. AI and templates can produce similar results for different customers, so check generated content before you use it.

08Personal data you put into Clickflox

When you use Clickflox to collect or manage personal data about other people, such as leads, you are the Data Fiduciary (controller) and we are your Data Processor. We will:

  • process that data only to provide Clickflox, on your instructions: these terms and the settings you choose;
  • make sure our staff and service providers keep it confidential;
  • protect it with appropriate security measures;
  • use service providers (sub-processors) only under written terms that protect the data at least as well as these terms, and tell you about changes to them;
  • help you answer requests from the people the data is about;
  • tell you without undue delay if we learn of a breach affecting it;
  • delete it when you close your account, unless the law requires us to keep it.

You must have a lawful basis, such as consent, to collect personal data and to contact people, including on WhatsApp. Our Privacy Policy explains how we handle personal data. If you need a separate data processing agreement, contact us.

09Acceptable use

Don’t use Clickflox to:

  • break the law, or the policies of an ad platform or WhatsApp;
  • run misleading, discriminatory or hateful ads, or ads for illegal products or services;
  • message people who haven’t agreed to hear from you;
  • read websites you don’t own or aren’t allowed to use for advertising;
  • collect children’s data or aim ads at children;
  • upload malware, or try to break, overload or get around the security of Clickflox;
  • copy or reverse engineer Clickflox, except where the law allows, or resell it, except to your own clients on an agency plan;
  • access Clickflox with bots or scripts other than through our API.

We may remove content, stop actions or suspend accounts that break these rules. Where we can, we’ll tell you why.

10Availability

We work to keep Clickflox running, but we can’t promise that it will always be available or free of errors. We may pause it for maintenance, and we’ll tell you about planned downtime in advance when we can.

11Cancelling and closing your account

You can cancel a paid plan at any time. It stays active until the end of the billing period you’ve paid for, and then your account has no plan until you choose one again. Campaigns already running on ad platforms keep running until you pause them. To close your account and delete its data, follow the steps in our Privacy Policy.

We may suspend or close your account if you seriously or repeatedly break these terms, don’t pay, or put Clickflox, other customers or the ad platforms at risk. Where we can, we’ll warn you first, give you time to put things right, and let you export your data before the account closes.

12Our intellectual property

Clickflox, its software, designs and brand belong to us or our licensors. These terms let you use Clickflox while your account is open; they don’t transfer any ownership. If you send us feedback or ideas, we may use them without owing you anything.

13No guarantee of results

Advertising results depend on many things outside our control, including the platforms, your market and your business. We don’t guarantee any number of leads or sales, a cost per lead, or a return on ad spend. Apart from what these terms promise, Clickflox is provided “as is”, to the extent the law allows.

14Liability

Nothing in these terms limits liability that the law doesn’t allow us to limit. Otherwise, to the extent the law allows:

  • we aren’t liable for indirect or consequential losses, such as lost profits, revenue or data, or for ad spend you approved or allowed Clickflox to make within your limits;
  • our total liability to you for all claims is limited to the amount you paid us in the 12 months before the event that led to the claim.

You’re responsible for claims against us that arise from your ads, your content, or your breaking these terms or the law, and you’ll cover our reasonable costs of dealing with them.

15Governing law and disputes

These terms are governed by the laws of India. Disputes about them are subject to the exclusive jurisdiction of the courts at Gautam Buddha Nagar (Noida), Uttar Pradesh, India. If you have a complaint, please contact us first; most problems can be solved quickly. Nothing in these terms takes away rights you have under the consumer laws of the country where you live.

16Changes to these terms

We may update these terms. We’ll tell you about important changes by email or in the app at least 30 days before they take effect, unless a change is needed sooner for legal or security reasons. If you keep using Clickflox after a change takes effect, the new terms apply. If you don’t agree with them, you can cancel before then.

17Contact

Kenoxis Technologies Private Limited, G-283, Third Floor, Sector-63, Noida, Gautam Buddha Nagar, Uttar Pradesh 201309, India. Email support@clickflox.com.

Grievance Officer: Shyam Shankar Shukla, support@clickflox.com. See Contact us for every way to reach us.